Shipping Policy
Effective Date: March 17, 2025 Office Location: Atlanta, GA 30350
Processing Times
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All Orders: Orders are processed within 2 business days of purchase.
Shipping Methods & Delivery Times
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Standard Shipping: Delivered within 7-10 business days.
Shipping Costs
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Standard Shipping:
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Free on orders over $50.
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For orders under $50, a flat rate of $5.99 applies.
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Order Tracking
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Tracking Information: A tracking number will be provided for all orders upon dispatch.
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Order Status Updates: Customers can track their orders using the link provided in their order confirmation email.
Returns and Refunds
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Return Policy:
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Items can be returned within 30 days of receipt for a full refund.
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Items must be unused and in their original packaging.
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Refund Process: Refunds are processed within 7 business days of receiving the returned item.
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Exchanges: Exchanges are available for defective or incorrect items. Please contact our customer service team to initiate an exchange.
Click to contact us regarding returns or exchanges.
Shipping Disputes
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Delayed Orders: If an order is delayed beyond the estimated delivery date, please contact our customer service team for assistance.
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Lost Packages: In the event of a lost package, please provide the tracking number and we will investigate with the shipping carrier.
Contact our team for shipping disputes.
Special Shipping Instructions
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Gift Wrapping: Available for an additional fee. Please specify in the order notes if you would like your order gift-wrapped.
Contact Information
For any questions or concerns regarding shipping, please reach out:
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Office Address: Atlanta, GA 30350
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Email:
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Phone: 800-970-2027